How it Works

Request Online

Use the NHS App to request your repeat prescriptions quickly and securely from your GP practice.

Your GP approves

Your GP practice will review your request and, once approved, send your prescription electronically to your nominated pharmacy.

Collect Your Medicine

Nominate Carrington Pharmacy in the NHS App and collect your medication from us once it is ready.

Ordering Your Prescriptions

You can order your repeat prescription through the NHS App and nominate Carrington Pharmacy as your chosen pharmacy. Once we receive your prescription from your GP surgery, our team will prepare it for collection as quickly as possible.

We can dispense your medication promptly depending on its availability, or order it if necessary. Medications that need ordering are generally ready for collection the next working day.

The pharmacy must dispense medication in line with the prescriber’s instructions. We cannot change the strength or quantity unless this is clinically appropriate and allowed within pharmacy regulations.

Order Repeat Prescriptions on Time

Use the NHS App to request your repeat medication before you run out. You can view available repeat prescriptions, submit your request securely, and send it to your GP practice for approval.

Manage Prescriptions for Your Family

The NHS App may allow you to manage services for someone else, such as a child or family member, if your GP surgery has granted you proxy access. This can make it easier to support loved ones with their repeat prescriptions.

Get Help from Carrington Pharmacy

Need support nominating Carrington Pharmacy or understanding how prescriptions work through the NHS App? Our local pharmacy team is here to help guide you through the process.